Charles Langley

Continuously entrusted with increasing responsibility for problem solving and leading warehouse operations including software management, software implementation, and ISO compliance for a multinational organization. Streamline operations by instituting improved policies and procedures, developing and delivering robust training materials, and leading by example. Onboard new employees and conduct regular training and performance reviews. Coordinate activities between warehouse and IT department to maintain operating systems and support security initiatives by performing weekly computer and software analysis. - An unwavering commitment to friendly customer service, with the ability to build and maintain customer relationships, and win customer loyalty while increasing client relations. - Spearhead quarterly and annual review of warehouse practices and procedures, diligently evaluating and improving policies to increase efficiency and bottom-line performance.