Clay Sinatra
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Class of 2020: Resilient. Innovative. Prepared for Success. Bryant University is pleased to recognize the Class of 2020 who have completed their graduate studies to earn a Bryant University degree...
August, 18 2020 - Bryant UniversityAt the University of Rhode Island's 131st Commencement on Saturday and Sunday, May 20-21, 2017, about 2,600 undergraduate and 650 graduate students became the University's newest alumni. Clay R Si...
July, 19 2017 - Verified by University of Rhode IslandThe University of Rhode Island is pleased to announce that more than 5,290 undergraduates have qualified for the Spring 2017 Dean's List. The students represent nearly all of Rhode Island's cities ...
June, 27 2017 - Verified by University of Rhode IslandThe University of Rhode Island is pleased to announce that more than 4,986 undergraduates have qualified for the Spring 2016 Dean's List. The students represent nearly all of Rhode Island's cities ...
June, 10 2016 - Verified by University of Rhode IslandProvide strategic governance and oversight to advance The Tomorrow Funds mission of supporting children with cancer and their families, ensuring effective program delivery, financial stewardship, and long-term organizational sustainability.
- Lead four global business functions Global Operations, Logistics, Customer Experience, and Sales Operations driving end-to-end supply chain performance across global fulfillment, production, transportation, compliance, inventory, returns, packaging, and customer operations. Serve on the company leadership team and transformation committee, with management responsibility for three senior direct reports.
- Own global distribution strategy and execution across all channels, including international distributors, major B2B retailers, Amazon FBA, global eCommerce, boutiques, and 10 retail locations, while managing a $15M+ operations budget and strategic partner and carrier relationships.
- Spearheaded the scoping and execution of a new Mexican cross-border 3PL partner (Integrated 3PL), establishing it as our primary fulfillment hub across all business channels, accelerating speed to market and generating $2.25M in operational savings over five years.
- Onboarded an Indonesian factory and shifted production from China to Vietnam and Indonesia amid tariffs, delivering $400K+ in annual COGS savings through global sourcing and landed-cost improvements.
- Leading ERP transformation from NetSuite to Fulfil as part of the transformation committee, delivering $200K+ in annual operating expense savings while improving supply chain visibility and workflow efficiency.
- Directed the migration from Zendesk to the Gorgias customer service platform, implementing AI-enabled workflows that enhanced operational efficiency, reduced CX headcount from five to two with a 66% automation rate, improved response time significantly to less than 1 hour, and increased CSAT by 14%.
- Leveraged Parabolas AI automation platform to redesign and automate critical data operations, eliminating manual workflows and saving approximately 12 hours per week in team capacity while improving data accuracy and cross-functional reporting visibility to support scalable operational growth.
- Onboarded a new California 3PL to support cross-dock fulfillment across major B2B retailers, accelerating go-to-market speed and delivering $80K+ in operational savings, and transitioned three major retailers to a case-picking model, generating $590K+ in operational savings through network and fulfillment model optimization.
- Architected and scaled Goorin Bros. global eCommerce fulfillment and distribution strategy from the ground up, expanding into 77 international markets and delivering $4.1M+ in cost savings across shipping, packaging, and fulfillment operations over four years.
- Reported to the CFO and led global logistics and operations across North America, Europe, and Asia, overseeing 3PL performance, transportation, compliance, inventory, returns, and manufacturing. Managed a $6M+ operations budget and key carrier and vendor partnerships.
- Influenced executive leadership to implement a redesigned distribution strategy, partnering with a U.S. 3PL and major parcel carriers to optimize network performance and deliver $738K in cost savings.
- Designed and launched a new warehouse and fulfillment operation, implementing WMS capabilities and a quality program supporting receiving, testing, assembly, kitting, and outbound distribution.
- Reported to the GM and led inbound operations within a 1M sq. ft. fulfillment center, ensuring the successful receipt of 20M+ units / 19K+ containers annually across 700+ vendors to support on-time customer fulfillment.
- Directed a team of 10 managers, 20 supervisors, and 300+ associates across four shifts spanning operations, quality, and returns while managing a $40M+ operating budget and driving workforce planning, performance management, and leadership development.
- Designed and executed cost-reduction initiatives that generated $6.1M+ in savings through labor optimization and improvements, including layout redesigns, labor management tools, and network productivity initiatives.
- Selected for COMET, a global enterprise leadership program (30 selected from 180,000 employees), while concurrently serving in Distribution and 3PL Operations leadership.
- Reported to the CHRO and CIO and led a global team of five managers to design and implement a new post-COVID global work organization, including flexible work models, enabling technologies, and workspace redesign across multiple regions, driving approximately 3% reduction ($40M+ annual impact) in global operating expenses through workforce and facility optimization.
- Oversaw seven global pilot programs across North America, South America, Europe, and Asia and presented the strategic direction, resourcing plan, and implementation roadmap to executive leadership, driving enterprise-wide rollout and adoption.
Six Sigma Process Improvement Analyst
- Reported to the COO and EVP of Sales / GM; led all North America distribution and 3PL operations across 1 U.S. DC, 3 U.S. 3PLs, and 2 Canadian 3PL partners while leading a 10-person Rhode Island DC leadership team supporting the shipment of 150M+ units annually across 200+ major retailers and eCommerce channels.
- Managed a $28M+ North America operations budget and led cost-mitigation and operational improvement initiatives across labor, technology, and process optimization, generating $11M+ in cumulative savings while supporting global sustainability reporting and tracking across North America, South America, Europe, and Asia.
- Directed a cross-functional transition of $90M+ in revenue to a Canadian 3PL to avoid tariffs, driving $3.3M in cost mitigation and strengthening the regional distribution network.
- Optimized U.S. field service performance by redesigning distribution center processes, creating downstream efficiencies across retail and sales operations and delivering $1.08M in savings
Taught undergraduate and professional students in Lean Six Sigma, Operations, Supply Chain Management, and quantitative decision-making methodologies.
Mentored and coached students through the completion of Six Sigma Yellow Belt and Green Belt projects and certifications.
- Scoped, piloted, and led the cross-functional rollout of a labor management system that improved productivity by 30% and reduced labor costs by $1.4M while enabling real-time labor performance visibility.
- Managed all operational improvement initiatives and streamlined distribution center processes through redesigned layouts, new technology, and optimized process flows.
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