Danielle Balding

Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers

Kept updated knowledge of menu and chef specials to provide recommendations according to tastes and specific allergies

Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals

Monitored guests for intoxication and immediately reported concerns to management

Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers

Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags

Kept register accurate through correct billing, payment processing and cash management practices

Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously

Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions

Created orders, documented special requirements and discussed needs with kitchen personnel to provide customers with desired food and minimize complaints

Delivered orders and corrected issues by replacing orders and comping bills

Prepared beverages and filled food orders for customers

Checked identification to enforce age requirements for alcoholic beverages for cash transactions

Greeting customers

Taking handwritten orders and relaying them to the kitchen to ensure accurate food service

Memorizing menu items and prices

Collecting payments, both cash and cards, and counting back correct change

Hand mixing shakes

Occasionally cooking and or preparing hot and cold food

Handing out correct orders in a timely fashion

Maintaining a clean workplace throughout the day as well as thoroughly cleaning after closing for the day

Accurately completed end-of-day financial tasks totaling several hundreds of dollars in cash and card transactions daily

Making sure the guests were always satisfied with their dining experience

Kept register accurate through correct billing, payment processing and cash management practices
Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions
Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously
Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals
Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers
Prepared beverages and filled food orders for customers.