Diamond Purvis
Motivated, passionate and energetic marketing student at Georgia State University with extensive experience in customer relationship management and internet marketing.
Specialties: Proficient in messaging and brand continuity across platforms. Experience with developing a web presence using social media. Subject matter expert in social & new media, SEO optimization, logo design, website development, internet marketing, google analytics, and customer relationship management.
I have created and operate my own blog site. Watch out for future posts as it has gone under construction. makalufulower.com
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Diamond Purvis Earns a Degree From Georgia State University
Diamond Purvis of lawrenceville earned a bachelor's degree from Georgia State University during the Fall 2017 semester. More than 3,000 students were awarded degrees during ceremonies held in Decem...
February, 05 2018 - Verified by Georgia State University
Journalist Training Program Internship at Launch Media Network
Simulate newsroom environment
Minimum of five articles per week are to be written related to content presented on gameskinny.com
July 2015 - Present
Business Development Center Representative at Hendrick Automotive Group
Answer incoming phone calls according to a proven, pre-set script, and schedule a service appointment.
Log customer comments into Aeros and Reynolds and Reynolds
Schedule follow-up contact if no appointment is made in Aeros.
Confirm scheduled appointments with future happy Hendrick clients.
Post scheduled appointments on appointment board in the BDC.
Re-schedule “no-show" customer appointments.
Follow-up with service department to determine if the appointment was kept and what the outcome was.
Purify and update customer changes in database.
Respond to customer website request (internet appointments).
Contact internet clients via e-mail and phone to schedule a service appointment.
Notify necessary departments to inform of appointments set.
Forward customers concerns to the correct department Manager and follow-up.
May 2014 - Present
