
Ella Bianchi
Millikin University, Class of 2027
From Yorkville, IL

Scanned tickets as patrons entered the theatre and worked alongside Box Office Associates to ensure all tickets were purchased and valid.
Helped patrons navigate the layout of both the Paramount Theatre and Copley Theatre locations.
Assisted with late seating protocols as instructed by Front of House Management.
Sat in the house during performances to ensure patrons are not engaging in disruptive behavior such as recording the stage.
Cleaned up the theatre following performance and assisted in closing duties (e.g. turning off signs, checking the dishwasher, charging radios, creating role assignments for the following shift) as requested by the on-shift Lead Front of House Associate and Front of House Management.
Scanned tickets as patrons entered the theatre and worked alongside Box Office Associates to ensure all tickets were purchased and valid.
Assisted patrons in navigating the layout of the park.
Relayed information to patrons regarding contraband items from the park and assisted in solving patron-staff conflicts.
Worked the cash register to check out customer purchases.
Managed existing customers' Kohl's membership accounts and worked in membership recruitment to encourage new customers to sign-up.
Assisted with floor duties such as cleaning up after customers in various sections of the store including clothing and homeware.
Distributed Kohl's Cash as appropriate to customers based on the total of their purchases.