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Ganesh Arunachalam

Chadron State College
From Irvine, CA
An experienced Software Quality Assurance Manager with 11 years of intensive experience in all phases of life cycle, including requirements gathering, project planning, scheduling, testing, defect tracking, management, reporting, writing and executing test plans and test cases Highly analytical software professional with experience in software development, testing of Online, Mobile Banking, Restaurant, Retail and Healthcare applications with strong background in Financial Services, Banking, Cards, eCommerce and Insurance Participated and contributed in the Software Development Life Cycle phases in Agile (SCRUM), Iterative and Waterfall methodology Proficient in quality assurance, manual testing and automated testing, utilizing a variety of automation tools. Automated the functional and regression test scripts using Quick Test Professional 10.0, eggplant Mobile Automation Tool for testing, automating and executing scripts. Performed wide range of testing including Functional, GUI, System Integration, Black box, White box, Smoke, Regression, User Acceptance, Browser Compatibility, Mobile Browser, Mobile Apps, POS, Java, J2EE application, ADA Compliance (Section 508), XML and Web Services (SOAP, XML/XSLT) Testing, Hispanic, Management, and Reporting Expertise in Mobile Applications, Mobile Voice Application, Kiosks and performed functional, User Interface and end-to-end mobile application testing (iPhone, iPad, Android, Android Tablets, Blackberry, Windows Mobile, Palm) using DeviceAnywhere, Perfecto Mobile and other mobile environment simulator softwares. Elaborate exposure to POS (Point of Sale) and is an SME in Restaurant/Mobile domain testing. Excellent problem solving skills by finding, analyzing and reporting software errors and deviations using various Bug tracking systems (HP Application Life Cycle Management 11.0, HP Quality Center 10.0, IBM Rational Clear Quest 7.0, Microsoft Team Foundation Server 9.0 and JIRA)
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Mobile QA Lead at Taco Bell at Cognizant Technology Solutions
• Onsite Test Lead for the project coordinating with multiple vendors and defining the entire test process and delivery for the Mobile Projects. • Responsible for planning, designing and successfully launching mobile applications for iOS and Android mobile platforms in mobile devices and kiosks • Assisted Project Manager in planning and estimating efforts - providing inputs on functional requirements, implementation options, and level of effort estimates • Identified the mobile devices/OS version available in the for Mobile Application testing • Developed and maintained test design specifications, test plan, test cases and traced defects in HP ALM QC 11.0 • Performed Mobile Functional Testing, Store POS Verification, Regression Testing, API Testing, and User Acceptance Testing. • Implemented end-to-end Mobile Automation to optimize test regression cycles with TestPlant eggPlant Mobile Automation tool. Strong exposure to such tools along with Fiddler. • Lead cross-functional efforts to identify, prioritize and conduct root cause analysis on a diverse set of issues. • Produced reports summarizing customer feedback metrics, reviewed usage and analytical reports to support the product roadmap and improve product quality
February 2014 - Present
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