Jennifer Brissette
Southern New Hampshire University, Class of 2023
From Carlisle, PA
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Congratulations on being named to Southern New Hampshire University's Honor Roll for the 23EW2 term! Honor Roll is a term-specific achievement that recognizes learners who excel at SNHU. It was es...
January, 05 2024 - Verified by Southern New Hampshire UniversityIt is with great pleasure that Southern New Hampshire University (SNHU) congratulates the following students on being named to the Fall 2023 President's List. The fall terms run from September to D...
January, 04 2024 - Verified by Southern New Hampshire UniversityCongratulations on being named to Southern New Hampshire University's Honor Roll for the 23EW1 term! Honor Roll is a term-specific achievement that recognizes learners who excel at SNHU. It was es...
November, 08 2023 - Verified by Southern New Hampshire UniversityIt is with great pleasure that Southern New Hampshire University (SNHU) congratulates the following students on being named to the Summer 2023 President's List. The summer terms run from May to Aug...
September, 06 2023 - Verified by Southern New Hampshire UniversityCongratulations on being named to Southern New Hampshire University's Honor Roll for the 23EW6 term! Honor Roll is a term-specific achievement that recognizes learners who excel at SNHU. It was es...
September, 06 2023 - Verified by Southern New Hampshire UniversityCongratulations on being named to Southern New Hampshire University's Honor Roll for the 23EW5 term! Honor Roll is a term-specific achievement that recognizes learners who excel at SNHU. It was es...
July, 12 2023 - Verified by Southern New Hampshire UniversityIt is with great pleasure that Southern New Hampshire University (SNHU) congratulates the following students on being named to the Winter 2023 President's List. The winter terms run from January to...
May, 16 2023 - Verified by Southern New Hampshire UniversityCongratulations on being named to Southern New Hampshire University's Honor Roll for the 23EW4 term! Honor Roll is a term-specific achievement that recognizes learners who excel at SNHU. It was es...
May, 09 2023 - Verified by Southern New Hampshire UniversityCongratulations on being named to Southern New Hampshire University's Honor Roll for the 23EW3 term! Honor Roll is a term-specific achievement that recognizes learners who excel at SNHU. It was es...
March, 07 2023 - Verified by Southern New Hampshire UniversitySouthern New Hampshire University congratulates Jennifer Brissette on being named to the Honor Roll for the 22EW2 term. Honor Roll is a term-specific achievement that recognizes learners who excel...
January, 17 2023 - Verified by Southern New Hampshire UniversityJennifer Brissette has been named to Southern New Hampshire University's Fall 2022 President's List. The fall terms run from September to December. Full-time undergraduate students who have earned...
January, 13 2023 - Verified by Southern New Hampshire UniversitySouthern New Hampshire University congratulates Jennifer Brissette on being named to the Honor Roll for the 22EW1 term. Honor Roll is a term-specific achievement that recognizes learners who excel...
November, 01 2022 - Verified by Southern New Hampshire UniversitySouthern New Hampshire University congratulates Jennifer Brissette on being named to the Honor Roll for the 22EW6 term. Honor Roll is a term-specific achievement that recognizes learners who excel...
September, 07 2022 - Verified by Southern New Hampshire UniversityJennifer Brissette has been named to Southern New Hampshire University's Summer 2022 President's List. The summer terms run from May to August. Full-time undergraduate students who have earned a ...
September, 07 2022 - Verified by Southern New Hampshire UniversitySouthern New Hampshire University congratulates Jennifer Brissette on being named to the Honor Roll for the 22EW5 term. Honor Roll is a term-specific achievement that recognizes learners who excel...
July, 06 2022 - Verified by Southern New Hampshire UniversityIn my current position, I verify and analyze dental and medical benefits for our patients and create their financial estimates for care. In the past four years, I have aided the practice in reducing their accounts receivable and decreased the number of patients in collections. After our third-party billing company processes claims, I review all accounts with a remaining credit to ensure payments and write-offs have been posted accurately. I have trained over ten employees in insurance benefits and creating financial estimates to improve their interactions with our patients and provide superior customer service. I have also conducted Care Credit training with the team to ensure our patients are offered multiple options when overcoming obstacles to obtaining the care they need. I educate our patients daily on their benefit coverage and how this translates to the treatment prescribed by our oral surgeon. I have received certification in medical coding and billing and dental radiology. I also assist the practice administrator in any additional tasks she may require, including phone screening and interviewing potential employees.
As the office manager, I supervised clinical and non-clinical team members to ensure a superior patient experience. I provided direct training to the non-clinical team members regarding insurance verification processes, entering the treatment plan created by the doctor, presenting treatment and financial obligations to patients, HIPAA privacy training, and handling patient satisfaction issues within the office. I partnered directly with the dentist on-site and the practice owner to ensure the staffing needs of the office were met. I was responsible for recruiting and selecting employees, training, coaching, and counseling when required. I also attended a ten-week training course to familiarize myself with all aspects of the business.
I am very proud to have assisted my Carlisle team in achieving a milestone sales year in 2015 by coaching and training the sales associates while continuing to nurture and develop our clients. That year, I aided in the creation and roll-out of a monthly training program on a companywide level that would engage and empower the sales team. My primary responsibilities include scheduling, CAD custom jewelry design, training, coaching, writing appraisal documents for new purchases, assisting with the repair department, conducting store meetings, employee performance reviews, and assisting our inventory control specialist with stocking-in merchandise, transferring merchandise between locations, and store inventories.
As a manager for Sterling Jewelers, I was responsible for attaining sales projections and quotas as set by the company, maximizing both personal and employee sales potential. I was trained to achieve profit margins by controlling discounting, expenses, payroll, and my repair department. During my last seven years with Sterling, I recruited and selected store personnel for my location and other stores within the Central Pennsylvania market, developed the skills and product knowledge of employees through training and role play, evaluated employees performance to determine progress and determine developmental needs, and counseled and assisted employees to assure the highest standards of effort and output. I was constantly striving to maintain a high level of customer service and follow-up within my store. In addition to visual merchan andell as maintaining the neatness and cleanliness of the sales floor, office, window displays, and storage areas, I was responsible for preparing work schedules in keeping with the store payroll budget and assigning employees to specific duties.
Specialties:
Recruiting and selection- I have previously assisted with recruiting initiatives for Kay and Belden Jewelers in the Central Pennsylvania market and Jared the Galleria of Jewelry in the New Jersey market.
Training- I have conducted numerous store and district-led meetings for members of management, new sales associates, and tenured sales associates involving sales techniques, bridal initiatives/presentations, and new program rollouts. I have also assisted in our region's "Holiday Kickoff" training meetings.
Achievements:
$2.5 Million Club Award 2011
$2.0 Million Club Award 2009
Training Store Manager of the Year 2007
Rookie Manager of the Year 2005 for the Burdette VP Region
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