Josephine Tsai
University of San Diego, Class of 2020
Josephine Tsai graduated from the University of San Diego for the 2019-2020 school year. Tsai earned a bachelor's degree in Marketing and Finance. Tsai graduated magna cum laude
June, 03 2020 - University of San DiegoUniversity of San Diego student Josephine Tsai earned First Honors in the Fall Semester of 2018. First Honors students have a grade point average of 3.65 or higher.
February, 07 2019 - University of San DiegoUniversity of San Diego student Josephine Tsai recently participated in the USD Career Development Center's signature Torero Trek program. Torero Treks are opportunities for USD undergraduate stude...
December, 06 2018 - University of San DiegoCompleted end to end design and implementation of email and SMS nurture campaigns that address demand generation needs and completed analysis of performance using Marketo and Salesforce to over 50,000 customers. Optimized company brand portal to improve user experience and promote internal self-service by spearheading brand review and management of new content creation using Frontify, Figma, and Adobe Illustrator. Project managed the implementation of the PowerThrough campaign across internal organizations through ongoing internal communication updates to ensure content is consistent with brand presentation and voice.
Project managed a brand messaging and creative prototyping project for client by coordinating campaign launches, overseeing event management, conducting brand audits and interviews, and acting as a client liaison. Assisted in strategic positioning efforts and creation collateral creation by using Canva, Adobe Creative Suite, Microsoft Office, Google Suite, and SmartSheets. Identified resourcing needs as well as budget and scheduling barriers to ensure profitable project execution.
Administered the logistics of around 80 worldwide shipments a day by monitoring customer procurement data. Analyzed customer concerns and RMA requests to ensure customer satisfaction and user experience improvement. Collected and relayed purchasing data to partner warehouses to maintain vendor relationships via data analysis.