Katharine Fraser

Analyze each months revenue and costs by investigating monthly reports to accomplish smooth running finances.
Coordinate new external services by compiling different options that are more cost-effective with the aim of increasing tenant satisfaction.
Synchronize property listings, including writing property descriptions, optimizing images, and updating availability calendars to keep things running smoothly and proficiently.

Managed the integration of a new Customer Relation Management website for the company and its 60+ partners and leads in order to streamline information communication throughout the company.
Consulted with international vendors consistently to fulfill consumers orders and explore new opportunities.
Researched ImportYeti thoroughly, looking for business opportunities in order to expand the company's sales network.

Supported the property management team of 7 in coordinating property listings, including writing property descriptions, optimizing images, and updating availability calendars to keep things running smoothly and proficiently.
Analyzed property conversion carefully from first-page impressions, search-to-listing, to listing-to booking so we could focus on the listings that were not doing as well.
Followed up promptly to 5+ guest inquiries, concerns, and feedback daily through various communication channels so customers feel their opinions are valued and heard.
Managed guest communication before, during, and after their stay, ensuring smooth and enjoyable experiences.