Komlan Gbezan, , CFE, AIS
University of Maryland Global Campus, Class of 2021
From Waldorf, MD
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Komlan Gbezan of Temple Hills earned a Bachelor of Science in Accounting from University of Maryland Global Campus (UMGC). The university held a virtual stateside commencement on May 15 for more ...
May, 20 2021 - Verified by University of Maryland Global CampusAuditor with the U.S. Environmental Protection Agency (EPA), Office of Inspector General (OIG), within the Office of Audit.
Responsible for cash handling, vault balancing, and achieving quarterly goals.
Assumed teller management duties in the absence of the Lead Teller, including managing schedules, sales actions, and coaching on ideal customer service practices.
Educated customers in financial solutions and money management skills.
Engaged leads and prospects to generate new customer relationships.
Maintained a sales percentage exceeding 100% by identifying and satisfying the needs of new and existing customers.
Supported customers in achieving financial goals by directing customers to Relationship Bankers or other lines of business, as appropriate.
Adhered to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets. Ensured all audit and security policies and procedures are followed following Bank policy and Federal regulations.
Prepare accounting related entries to numerous registers, journals, and logs
Follow our companys established accounting processes
Support accounts payable activities to ensure accuracy and timeliness of invoice creation and entry
Perform monthly bank settlements
Regularly maintain detailed reconciliations of all balance sheet accounts
Provide detailed analyses and explanations of all transactions
Prepare documentation for external auditors
Ensured customer service and satisfaction with efficient, cost-effective management at the National Museum of African American History and Culture.
Assisted in food service-related activities and service in a seated dining room setting.
Consulted with customers concerning their needs. Advised customers about vehicles.
Responded quickly and resourcefully to customers requests or concerns.
Initiated calls to new customers to schedule appointments.
Created and maintained long-term relationships with customers.
