Mallory McGuire
American International College, Class of 2025
From Hiawatha, IA
Follow Mallory
Advising students regarding CASAA and College academic regulations, requirements, and guidelines.
Assisting in managing and organizing office manuals, documents, and handbooks for CASAA.
Supporting students by ensuring regular contact, follow-up with concerns, and ongoing support.
Participating and serving as a proctor for all exams supported by CASAA.
Maintaining and filing records of confidential accommodations and disabilities to ensure continuity and accuracy.
Utilized unique scientific research to prepare literature reviews.
Provided detailed notes following all client interactions and court cases.
Completed administrative work and organization independently.
Provided direct care services to children.
Worked to resolve child conflict and/or problem behaviors.
Assisted students, faculty, and staff with any Drake-related programs.
Handled confidential student or staff employment paperwork.
Answered questions or concerns regarding Drake Universitys campus.
Utilized behavior management techniques to assist children in developing appropriate behaviors.
Assessed child interactions and formulated interventions based on their identified treatment plan.
Provided direct care services to children while evaluating their progress in their treatment plan.
Provided prompt, efficient, friendly, and confidential customer service.
Collaborated with coworkers to ensure customer satisfaction and a pleasant work environment.
Mediated customer disputes and provided conflict resolutions.