Marla Contreras
Assists clients with case specific needs via telephone and email. Prepares United States Customs Immigration Services correspondence. Maintains communication with retained clients in connection to their United States Customs Immigration Services correspondence. Prepares forms and applications to be submitted on behalf of retained clients to United States Customs Immigration Services. Assists attorney and paralegal with preparation of case submissions. Schedules consultations for new and existing clients. Attends frequent seminars with attorney that discuss recent immigration hot topics. Completes daily opening/closing procedures. Handles clerical aspects of the office with respect to maintaining communication between the attorney and the client.
Attends work as scheduled and follow communitys call-off procedures. Greets residents and provides general assistance to visitors, prospective residents, and families. Uses proper telephone skills. Ensures safety of the residents and property by monitoring surveillance cameras, door alarms, life safety systems, building alarms and investigating any unusual activity. Ensures concerns are documented and reported appropriately. Maintains visitor sign in/out book and completes maintenance request work orders. Completes daily opening/closing procedures. Maintains emergency contact information. Receives packages, plants, etc. and delivers/holds as requested. Informs supervisor of any resident issues or concerns.