Millicent Selenka

Member Advocate

Job Responsibility:

Marketing/CommunitComplete deposit, withdrawal, and services transactions with accuracy and efficiency while following all

security procedures.

Maintain member confidentiality at all times by verifying all necessary signatures, endorsements, and proper photo

identification.

Maintain appropriate cash drawer supply while staying under set limits.

Verify and balance currency, coin, and checks in cash drawer at end of shift.

Process and accurately balance member transactions such as: daily mail, night depository, and ATM.

Order checks through Liberty Check Processing.

Order, reorder and maintain check cards for members.

Enroll/modify payroll allocations and ACH per member request.

Complies with all aspects of BSA/AML and OFAC regulations as it relates to this position.

Maintain a professional image of the credit union in dealing with members: provide friendly, helpful assistance, upgrade

knowledge of financial products and protect member confidentiality.

Marketing and Community Outreach Internship

Job responsibility:

Organize, facilitate and oversee community events.

Utilize Workfront for completion of tasks.

Work weekdays, weeknights and weekends at special events where the credit union is scheduled to have a presence.

Work weekdays in the office competing tasks for specific events.

Assist in teaching youth outreach and financial literacy programs.

Prep internally for external events get items needed together for each event including supplies, games, promo items, etc

Coordinate external event logistics team member communication, recruitment for participation and site set up.

Job responsibility: organize donor and alumni mailings, file donor receipt, and event coordination
Organizational practices have been my greatest strength, as well as being the face of the college to many donors and alumni.
Within one school year of experience, I have been promoted as 2019-2020 Office of Development Team Lead where I manage student workers of this department.

My team calls inquiry and prospective high school students across the nation. Then by developing a relationship, I give them specific information about Wisconsin Lutheran College and show how we can fit their needs as a potential higher education institution.