Patricia Hill-Hardy

I am currently employed at MetroHealth Medical Center as a Patient Support Assistant. As of May of 2016, I will be entering my 15 years of service this May. Starting out as a Patient Service Representative, I was promoted to Patient Support Assistant two years ago. My duties includes telephone communication, appointment scheduling, medication prior authorizations, administrative duties for I and II year Residents such as; faxing, calling patients to schedule appointment, calling patients with test results, obtaining records for patient care. Duties also include general office work such as stocking office supplies. Since being at MetroHealth, I have obtained an Associates Degree for Administrative Office Systems and I am currently pursuing a double major for my Bachelors Degree for Health Care Management and Business Management. As I strive to accelerate in my career, I will continue to learn as much as possible to ensure I have adequate amount of knowledge to perform my job to the best of my ability.