Richard Charnock

* Develop branding mechanisms for company and products. * Develop marketing concepts and branding for promotions and advertising. * Design media marketing strategy to appeal to target market. * Use market analytic to evaluate strategy effectiveness. * Plan, implement and control operational, strategic and tactical objectives in accordance with the companies mission, vision and values. * Start-up still in process. Full website and media to come.

My job is to train clients in the art of caring for a Luxury time piece and educate them in proper operation and maintenance procedures. Minor watch repair is also a skill that I use to assist customers in sustaining the longevity of their watches as well. • Achieved a 17% gain in overall department revenue in 2014. • Minor watch repair includes: clasp adjustments, bracelet sizing, batteries, refinishing etc. • Take in high value time pieces and monitor their transition through the repair procedure. • Correspondence/follow up with clients through email, phone, and face to face interaction. • Fill special orders requiring parts and accessories as needed. • Shipping and receiving in both cash office and service department capacities. • Daily auditing of millions of dollars of merchandise including company and client property. • Advice customers on appropriate repair and accessories pricing and services and to up sell services to benefit both the company and the client. • Also fill an administrative role utilizing operational procedures, POS systems, CRM systems, accounting correspondence with third party merchants and overall office administrative tasks.