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Robert Skillern

Majored in Management Information Systems
Southern New Hampshire University, Class of 2023
From Kyle, TX
Accomplished professional with over 17 years of leadership experience across IT, education, customer service, project management, recruitment, and sales. Currently serving as a Part-Time Operations Manager, Board Member for the Board of Adjustments, and Substitute Teacher for Hays Consolidated ISD. Proven expertise in managing IT operations, creating test plans, and ensuring system compliance under pressure. Strong team leader with skills in SQL, data management, and cross-departmental collaboration. My strengths lie in client relations, strategic planning, and leveraging data analytics for decision-making, with a successful track record in federal governance, compliance, and fostering goal-oriented, collaborative environments.
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SNHU Dean's List Announced

It is with great pleasure that Southern New Hampshire University (SNHU) congratulates the following students on being named to the Winter 2023 Dean's List. The winter terms run from January to May....

May, 16 2023 - Verified by Southern New Hampshire University
SNHU Announces Honor Roll for 23EW3

Congratulations on being named to Southern New Hampshire University's Honor Roll for the 23EW3 term! Honor Roll is a term-specific achievement that recognizes learners who excel at SNHU. It was es...

March, 07 2023 - Verified by Southern New Hampshire University
Robert Skillern Named to Honor Roll

Southern New Hampshire University congratulates Robert Skillern on being named to the Honor Roll for the 22EW2 term. Honor Roll is a term-specific achievement that recognizes learners who excel at...

January, 17 2023 - Verified by Southern New Hampshire University
Robert Skillern Named to SNHU President's List

Robert Skillern has been named to Southern New Hampshire University's Fall 2022 President's List. The fall terms run from September to December. Full-time undergraduate students who have earned a ...

January, 13 2023 - Verified by Southern New Hampshire University
Robert Skillern Named to Honor Roll

Southern New Hampshire University congratulates Robert Skillern on being named to the Honor Roll for the 22EW1 term. Honor Roll is a term-specific achievement that recognizes learners who excel at...

November, 01 2022 - Verified by Southern New Hampshire University
Robert Skillern Named to Honor Roll

Southern New Hampshire University congratulates Robert Skillern on being named to the Honor Roll for the 22EW5 term. Honor Roll is a term-specific achievement that recognizes learners who excel at...

July, 06 2022 - Verified by Southern New Hampshire University
Robert Skillern Named to Honor Roll

Southern New Hampshire University congratulates Robert Skillern on being named to the Honor Roll for the following term: 22EW4. Honor Roll is a term-specific achievement that recognizes learners w...

May, 17 2022 - Verified by Southern New Hampshire University
Robert Skillern Named to SNHU Dean's List

Robert Skillern has been named to Southern New Hampshire University's Fall 2021 Dean's List. Full-time undergraduate students who have earned a minimum grade-point average of 3.500 to 3.699 are na...

January, 12 2022 - Verified by Southern New Hampshire University
Robert Skillern was recognized for making Honor Roll
Winter 2022 - Spring 2023 - Added by Robert
Robert Skillern was recognized for Dean's List
Added by Robert
Robert Skillern was recognized for Dean's List
Added by Robert
Robert Skillern was recognized for earning a spot on the President's list
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Substitute Teacher at Hays Consolidated Independent School District

Implement lesson plans and maintain classroom order to ensure a productive learning environment in the regular teacher's absence.
Adapt teaching methods and materials to accommodate diverse learning styles and support student engagement.
Communicate effectively with students, staff, and administration to address classroom needs and resolve issues.
Provide feedback to regular teachers on student performance, behavior, and classroom activities during their absence.

October 2024 - Present
BOARD MEMBER, BOARD OF ADJUSTMENTS at The City of Kyle, Texas

Reviewed and made decisions on variance requests, zoning appeals, and special exceptions to ensure compliance with local zoning ordinances. Conducted public hearings and collaborated with city officials, legal counsel, and the Planning and Zoning Department to interpret and apply regulations. Issued rulings that balanced the interests of property owners and community development, supporting the citys long-term growth and regulatory fairness. Exercised sound judgment and impartiality in interpreting city codes and ordinances while considering community input and legal frameworks.

October 2024 - Present
IT OPERATIONS MANAGER at IMCollaboration

Managed IT operations for 1,800 users across three locations, ensuring 90% uptime and minimizing downtime through proactive maintenance. Led IT projects, consistently delivering on time and within budget, improving overall efficiency by 15%. Monitored 1,900 systems, reducing downtime by 10% and enhancing response times by 25%. Developed IT strategies aligned with business goals, increasing efficiency by 35% and achieving 75% cost savings through automation. Oversaw a $700K IT budget, cutting expenses by 6% and achieving a 12% ROI through strategic purchasing and vendor negotiations.

October 2021 - Present
Support Systems Specialist/Information Technology Specialist/Recruiter at U.S. Army

Performed senior operator and systems administrator duties, including unit-level maintenance on computer systems and information assurance tasks in CERTS. Set up equipment for employee use, installed and repaired hardware, software, and peripheral devices, and ensured compliance with design specifications. Managed multifunctional information processing systems in both mobile and fixed facilities. Conducted data system analysis, prepared documentation, and supported proposal development. Compiled production data, assisted junior personnel with equipment maintenance, and served as the Armys ambassador in the community. Recruited, evaluated enlistment eligibility, and processed applicants for Army enlistment.

October 2006 - August 2021
Resume

Dean's List 2 Honor Roll 5 President's List

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