Shane Sevier
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Columbia State Community College is pleased to announce Shane Sevier of Spring Hill as a spring 2019 Cum Laude graduate with a(n) Associate of Applied Science degree in Computer Information Techno...
May, 22 2019 - Columbia State Community CollegeColumbia State Community College is pleased to announce Shane Sevier of Spring Hill as one of 553 students named to the dean's list for earning academic honors during the spring semester. "We are ...
May, 16 2019 - Columbia State Community CollegeColumbia State computer science students Shane Sevier and Ethan Pierret recently completed a 10-week capstone course in emerging technologies that started in early October and recently gave a prese...
January, 28 2019 - Columbia State Community College...information systems; Ethan Pierret, Columbia State student; Shane Sevier, Columbia State student; Adam Gaines, Tractor Supply Company...
January, 23 2019 - Columbia State Community College...information systems; Ethan Pierret, Columbia State student; Shane Sevier, Columbia State student; Adam Gaines, Tractor Supply Company...
January, 23 2019 - Columbia State Community CollegeColumbia State Community College is pleased to announce Shane Sevier of Spring Hill as one of the 106 students named to the president's list for earning academic honors during the fall semester. "...
January, 18 2019 - Columbia State Community CollegeColumbia State Community College announces Shane Sevier of Spring Hill as one of 525 students named to the Dean's List for earning academic honors this spring. "As a tradition in higher education,...
May, 18 2018 - Columbia State Community College. Managed two interns research in emerging technology
. Kept correspondence with Enterprise Architects
. Drafted and completed documents for Enterprise Architects
. Received consults from my own and different departments for
assistance in performing Troubleshooting over the phone and any other
customer needs to ensure that theyre confident using their devices
Carefully listened to and understand customer issues
Probed and isolate issue causes
Utilized available resources to identify appropriate solutions for customers
Explained product features and benefits, answering questions and setting proper expectations for customer inquiries
Ensured customer satisfaction through effective call resolution
Identified and escalate emerging product or customer dissatisfaction issues
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