Stacy Bertolino
Lehigh University, Class of 2019
From Stony Point, NY
Follow Stacy
Stacy Bertolino graduated with a Master of Business Administration degree with a major in Marketing from Lehigh University in Spring 2019. During Commencement ceremonies on May 20, 2019, Lehigh Un...
June, 06 2019 - Lehigh University
Assist customers who are evaluating Microsoft Dynamics by understanding business needs and translating into a Microsoft solution. I provide demonstrations of this vision to showcase how Dynamics will help transform the business and their bottom line. With an understanding of their business, I will assist in provided suggested implementation partners who are knowledgeable in industry.
FY16 Dynamics Titanium Winners Circle Award for FY16.
Assisted and received an award for assistance in building of Demo Asset Repository for Worldwide use as part a hackathon
Demonstrate all aspects of Microsoft Dynamics product line in a solutions context
Work with current and prospective customers to map their business requirements to Dynamics solutions, leveraging partners to enhance our product offerings
Responsible for responding to customer and prospect inquires including RFP/RFQ/RFIs
Mentor new hires during on-boarding process to provide them with the building blocks for a successful career at Microsoft
Review and keep current on new product features and competitor offerings
Responsible for revenue generation by working with key customers and prospects to solve their business issues with regards to CRM, Customer Service, Collaboration and building the Social Enterprise. Maintain relationships after completed sale to further mine accounts. Focus on Retail, Media and Entertainment as well as General Business Accounts.
Demonstrate all aspects of salesforce.com product line in a solutions context
Work with current and prospective customers to map their business requirements to salesforce.com solutions, leveraging partners and appexchange packages when necessary to enhance our product
Responsible for responding to customer and prospect inquires including RFP/RFQ/RFIs
Provide technical recommendations and configuration scenarios to prospective customers
Participate in select Ambassador Programs to become the resident expert on product functionality and first line of support for my team
Mentor new hires during on-boarding process to provide them with the building blocks for a successful career at salesforce.com
Review and keep current on new product features and competitor offerings
Responsible for all aspects of the technical sales role focused primarily on Document Management, Business Process Management, Collaboration and Compliance. Expertise in Financial Services vertical as well as General Business Accounts. FileNet was acquired by IBM in November 2006.
Demonstrate all aspects of IBM FileNet product line in a solutions context
Work with current and prospective customers to map their business requirements to IBM/FileNet and partner solutions
Work with IBM/FileNet partners to present unified solutions to customers
Responsible for responding to customer and prospect inquires including RFP/RFQ/RFIs
Assist with Proof of Concept at client sites including configuration and training on the solution
Provide technical recommendations and configuration scenarios to prospective customers
Liaison between clients and development for new feature request and product issues
Mentor heritage IBM employees on IBM FileNet solutions
Responsible for driving revenue generation by working with customers and prospects to solve their business issues with regards to Enterprise Content Management; specifically with regards to Document Management, Workflow, Collaboration and Compliance. Maintain relationships after completed sale to further mine accounts. Expertise in Financial vertical. Work with New York area clients such as Marsh, MetLife, Citibank, and Capital One.
Demonstrate all aspects of the Open Text product line as well as related third party applications (such as Kofax and Captiva) in a solutions context
Work with current and prospective customers to map their business requirements to Livelink solutions
Responsible for responding to customer and prospect inquires including RFP/RFQ/RFIs
Coordinate & deliver Proof of Concept installations at client sites including installation, configuration and training on the solution
Provide the technical recommendations and configuration scenarios to prospective customers
Liaison between clients and development for new feature request and product issues
Mentor and train new hires
Review and keep current on new product features and competitor offerings
Responsible for all aspects of technical sales support roles including Pre-Sales, Product Installation and Implementation, and Post-Sales for Hewlett-Packard/Co|Create software products. Achieved Presidents Club three out of five years for 125% of quota or better. Quota met every year.
Pre-Sales Role
Provide Product Demonstrations and Technical discussions, Recommend Software and Hardware configurations, Perform Product Data Management Audits at customer sites
Implementation of Solution
Manage and deliver engagement, Prototype solutions, Provide business analysis and propose solutions, Design relational databases (Access, Allbase, Oracle) and modify WorkManager software to meet clients needs, Provide training classes on WorkManager product.
Post-Sales Role
Provide customer support and troubleshooting for customizations, Continued selling into companies by finding ways to leverage engineering solution (e.g. Integration to Manufacturing or MRP system, supplying data to vendors and other outside resources.), Assist on-site consultants in the modification of Software to suit customer needs, Write standalone applications using Visual Basic, ASP, VBScript, XML, HTML, JavaScript to interact with company software and Web development projects.
Responsible for the everyday operations of the company, primarily the Engineering system, as well as implementation of a Product Data Management Solution in both Mechanical and Electrical Engineering departments. Presentation at the 1995 M.E. Americas Users Conference on Implementation of Product Data Management and WorkManager.
