Kennesaw State Class of 2017
Kennesaw State University recently welcomed its newest class of graduates. Nearly 2,300 students earned bachelor's, master's or doctoral degrees during Fall 2017 commencement ceremonies in December.
February, 07 2018 - Verified by Kennesaw State University
Tier 1: Technical Support Engineer at ServIT
Identifies, diagnoses, and resolves Tier 1 problems for users of the mainframe, personal computer software and hardware, the Internet and new computer technology in NOC environment.
Provides one-to-one end-user problem resolution over the phone for customers.
Diagnoses and resolves end-user network or local printer problems, PC workstation problems and mainframe, e-mail, internet, dial-in and local-area network access problems.
Manage any tickets and incidents that come into ServIT.
May 2017 - Present
